How to order
Ordering Online at Lalingerie.shop
Purchasing from lalingerie.shop is quick, easy and secure. Our recently re-launched website has been created with ease of use as a priority. Ordering is simple and payments by PayPal and Credit Card information are fast and secure.
Step 1: Finding Products
If you know what you are looking for, the quickest way to find products is to search for them using the bar at the top of the page. To search, simply click into the box and type the name or code of the product and then press [enter] on your keyboard or click the search button to the right of the box. As you type, you may see some suggestions below, in which case you may click one of these to search for that term. The website will then show a list of matching products, together with some advanced searching options on the left. Click a product to see further details.Browsing the Catalogue
Our products are arranged into categories, in the main menu, so that you may browse the catalogue to find what you are after. Just move your mouse over and click on the one you would like to view. A further menu may appear when you do this, in which case you may choose to click one of those categories instead. The website will then show a list of matching products, together with some advanced searching options on the left. Click a product to see further details.
Step 2: Adding to Your Cart
Once you have located a product you would like to buy, you will need to add it to your Cart. To do this, you will need to navigate the product's details page either by searching or browsing (as above).
Once on this page, you should look to see if the product has any purchasing options, most commonly size and color and make sure that the option you would like purchase is highlighted. If you are happy with this, you should then enter a quantity (default is one) and click the black 'Add to Cart' button. A small window should pop-up to confirm the addition and offer you similar items, checking out and continuing with your shopping.
Step 3: Checking Out
Once you have added everything to your basket and have set up any printing options, you'll be ready to go through the checkout. This process is very simple and secure, as indicated by the security padlock in your browser. To begin this process, you should go to the cart page, double check the contents of your order and delivery preferences, and then click 'Proceed to the Checkout' at the bottom of the page.Existing Customers
If you have used Lalingerie.shop before and have a password for your account, simply choose to login and then enter your email address and password to access your details. You can now jump to Step 5.New Customers
If you are new to Lalingerie.shop, we will need to take a few extra details in order to set up your account with us. Don't worry, this is quick and easy because we only ask for information that we actually need to process your order. Please fill in the requested details, choose a suitable and memorable password, and then click 'Proceed'.
A new section will be displayed, asking you for a billing address - this address needs to exactly match the address at which you receive your credit card bill. Once entered, click 'Proceed' and you will be asked for a delivery address - enter this and then click 'Proceed to Payment'.
Step 4: Checking Your Order
Before you enter your payment details, use this opportunity to double-check that the information displayed is correct. Are your personal details correct, including email address and telephone number? We'll need these details if we need to contact you about your order. If you notice anything wrong, click 'Return to cart' to make and save changes.
You should also check the billing and delivery addresses. Your billing address should match the cardholder's address and the delivery address is where your order will be sent to. If you need to change either of these, click 'Change Address' and either choose an existing address or enter a new one.
Step 5: Payment
You are now ready to pay and we accept two methods of payment: credit card and PayPal. Paypal will be the most common payment method, so use this if you are unsure.Pay via PayPal
PayPal is a popular online payment service. If you would like to make payment using PayPal, please click the button marked 'PayPal' to continue. You will be transferred to PayPal's website and will be prompted to log into your PayPal account and make the payment in this way. Your PayPal login details are NOT shared with Lalingerie.shop. Once you complete your purchase, you will be returned to La lingerie.shop and will be shown an order confirmation.Pay by Credit Card
Another common payment method is by credit or debit card. We accept the following card providers: American Express, Mastercard, Maestro, Visa and Visa Debit.
If you would like to pay by this method, please enter your details exactly as they appear on your card - anything that does not exactly match may mean that your payment will fail. Click 'Authorise Payment' and we will attempt to charge the amount due to your card.
After clicking this button, you may be shown a screen from your card provider, asking you to either set up or enter a password for your card. This is called 'SecureCode' (Mastercard) or 'Verified By Visa' (Visa). Enter your details or else contact your card provider if you are unsure - for security reasons, we are unable to help with this part of the process.
If your payment details have been entered correctly and the card issuer has authorised the charge, your order will be finalised and you will be shown an order confirmation.
If you need help with any aspect of Lalingerie.shop, please contact us or chat with us Live.